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It is supposed to be an upscale care center, but they do not provide that service for their patients or the residents. I had to move my brother to another room the other day because they needed his room for rehabilitation, and that one was filthy. Overall, I have not been that satisfied with it.
I received no such call, and found it a bit difficult to imagine that my 87 pound mother, in a wheelchair, had set off alarms, but I accepted that she was exit-seeking. She had a paranoid episode with one of the aides and certainly would have wanted to leave, and I suspect they were concerned about the accusations and wanted her out. At that point I was told that she couldn't stay without around-the-clock sitters, and given a list of secure facilities so I could plan a move. The administrator kept telling me she was new and not knowledgeable about any of this.
Within 25 miles
Since that was a very significant distance from our home, we told them we did not to wish to move her there unless we couldn't find a facility that would allow us to visit her more easily. The next day we received a call from the charge nurse telling us she was being transferred to that facility! I told her we had not approved the transfer, and moved her back to her assisted living as long as we were forced to hire sitters.
Estrella Oaks is seriously under-staffed, employees are over-worked, patients are not bathed or cared for in a normal way, or treated with dignity. The Wesleyan’s restorative philosophy of nursing promotes each resident’s resilience and ability to live as independently as possible, in addition to recovering from specific health challenges. County Office is not affiliated with any government agency.
Nearby Nursing Homes
We strive to maximize and enhance the quality of life of our residents in a compassionate and professional environment. A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. Assisted living communities help older adults with activities of daily life like getting dressed, grooming, and medication management as well as taking care of laundry, cooking, and housekeeping. Rooms were big enough and clean enough, Physical therapy was good with excellent trainers. Sometime waited 30 minutes or longer for help to go the bathroom.
We kept him here because it was 5 minutes from our house and we had a family member up there with him round the clock. They tried to kick him out, which BTW they can't kick out patients. He had frequent bouts of agitation and fell out of his bed, we told them when he had these issues to call us and someone would be right there. The hospice nurse found it and gave it back to him. His last day alive, hospice said it would be a matter of hours and we asked if we could move him to a private room.
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SNFs help older adults recover from illness or injury with medical care, physical therapy, and other rehabilitative services. My dad was there for Parkinson's care, he received a lot care and physical therapy his first 60 days while they were waiting on his Medicaid paperwork to go through. As soon as they got the Medicaid paperwork established, they moved him to the "residential hall". He suffered from dementia, which they KNEW when they accepted him into the facility. After he was moved, he received no more physical therapy and was neglected.
In Austin Area
Our apartments, cottages and welcoming community of friends and neighbors all contribute to your thriving independent lifestyle. Enjoy independent living with family and friends, life-long learning and a rewarding social life all to your liking. Recovery involves all aspects of your well-being. While you are with us, you can enjoy comfortable guest suites, housekeeping and laundry services, daily life enrichment activities, chapel services, and a full-service salon.
Food was mediocre at best and most often served cold after sitting in the hall for long time. While the food sat in the hall getting cold, the nurses and staff busied themselves with paper work. Priority should be to get the hot food to the patients. The home is understaffed prompting some families to hire outside caretakers to go in and provide adequate care at additional cost. The company is making money at expense of good care.
I visited Estrella Oaks a fews days ago and I was very much impressed with the care and options which they could offer my family. The ability for patients to receive Physically, Occupational and Speech therapy was something I never knew a skilled nursing facility could provide. When we toured we were able to see that Estrella oaks staff were friendly and knowledgable of what they could provide for our families particular situation. The therapy gym, spacious living and dining areas were a plus for a family who needed to wheel around someone in a wheel chair.
My Mother was taken to the hospital due to urinary tract infection, pneumonia and a falling incident due to a caretaker telling her to hurry up and get dressed. Money and personal items were frequently stolen from her room. The STAR employee was the activity director who always had fun and interesting activities for the patients and truly cared for them. The bus to take the patients to activities or to the store, was most often not available, due to the home not paying the rental fee for the bus. When I saw incidents involving other patients I would report to nurses. I contacted the state Ombudsman and reported issues but never saw a resolution to the problems.
Belmont Village West Lake Hills is home to the perfect blend of comfort, personalized care and active living. Our community offers assisted living and award-winning memory care in Austin, Texas. Nestled in the quiet oasis of West Lake Hills, our Texas Hill Country-style community is surrounded by premier dining, shopping and entertainment. We're just a short drive from leading medical care and num... Estrella Oaks Rehabilitation and Care Center is Georgetown’s newest premier state-of- the- art facility and we treasure our relationships with residents and families.
One young man of the PT dept which I saw with my own eyes was making fun of a patient with facial expressions and gestures as to their inability to walk and hold himself up on his own. Oh, and the Social Workers (past/present) are worthless and drag their feet if you want to bring your loved one home. They give a condescending attitude, very incompetent, and make it hard for you to take your loved one home.
Windsor Nursing and Rehabilitation Center of Duval
There have been some difficulties with Estrella Oaks. My brother complains about the food all the time. I have sent a letter to them in November, and I never got a reply. His roommate was put on the floor to die literally. He had fallen out of his bed a couple of times, and he was under hospice care. So they took his bed out of the room and put him on the floor.
There is no problem with the physical facility at all. They have a lot of activities every day, but she chooses not to participate in them. They do a very good job in providing transportation to medical appointments, and the physical therapy is good.
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